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Testimonials

See What Our Customers are Saying

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I’ve worked with Jennifer (Murphy Branch Manager) for almost 30 years at two different banks. Her character is impeccable. She has always gone the extra mile to help me in any way she can.

– Tom, Murphy Branch Customer

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I have banked here since they opened and I have no complaints about Nantahala Bank. When my account got hacked, they took care of it immediately. Amy Sacco (Hayesville Branch Manager) is a jewel to work with and she is always so helpful. I do all my banking online and Amy has helped me several times to work out my issues. The employees are always smiling and happy no matter what day it is.

-Mary, Hayesville Branch Customer

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In today’s world, it is not often you find a company that not only gives great service but does it with caring and kindness.  I found just that when I went to Nantahala Bank in Franklin, NC.  I originally talked with Josh Owens who was so gracious and attentive to my questions.  He was incredible, took his time, even though I know he was busy, and connected me with Missy.  Missy was absolutely the person you want to help you in any circumstances, but with my request for a home loan, she was exceptional.  Missy answered every question like she had never been asked it before!  She gave me all the time I needed, if in person or on the phone.  She continued giving great customer service throughout the entire process.  I feel very blessed I encountered two such giving people as I started my journey to secure my home loan.  Thanks to Nantahala Bank’s wonderful team for encouraging such great service!

-Shana, Franklin Branch Customer

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We recently moved to the area and started a new construction loan with Nantahala Bank to help build our forever home.  From the moment we first spoke with Missy, through the entirety of the project, she was superb!  Each  Nantahala Bank team member we’ve met have made us feel welcome and comfortable through their helpfulness and kindness.  The family-like atmosphere at Nantahala Bank  will keep us customers for a very long time!

-Franklin Branch Customers

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Jennifer (Murphy Branch Manager) always goes above and beyond and is always willing to help no matter what our banking needs are. She makes us feel like family and makes banking an enjoyable and easy experience.  We appreciate her and all that she does for us!

-Sandy, Murphy Branch Customer

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I always feel like I am more than a customer, it’s like I am a friend. Everyone is very patient with me. I never feel uncomfortable at Nantahala Bank. 11 years I’ve been here and it’s the kind of banking relationship you pray for. I would never leave Nantahala Bank, even after moving states.

-Jim, Hayesville Branch Customer

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We started our association with two of your employees in 1988,  Clara Reffitt and June York! Their attention to detail on our first construction loan made it easy to follow them from the start of Nantahala Bank and we have never looked back! From the friendly smiles along the teller line and drive-thru to Sheila Cody who now handles the majority of our banking needs with the same care and concern, we remain very happy customers!
Thank you Nantahala Bank!
– Shelagh, Hayesville Branch Customer

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My experiences at Nantahala Bank have always been stress-free and easy. Having banked at larger, national banks in the past, the personal care and attention that I get from the employees there make our hometown bank the right choice for me. The manager, Jennifer, is the most helpful banker that I have ever met.

-Murphy Branch Customer

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Nantahala Bank does business the way we do business, so naturally it‘s a great fit. They are responsive, provide personal service, do what they say they will and treat us like family! We have switched all our banking to Nantahala Bank and they made it smooth and easy.

-Jeff, Franklin Branch Customer

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Using Nantahala Bank for our business needs has been a tremendous asset to us. We have been able to grow our business with their help. As small business owners, we appreciate banking at an institution where you are not just a number. Josh Owens and all the folks at Nantahala couldn’t be better to work with.

-Arthur, Franklin Branch Customer

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When I moved to Western North Carolina, I was looking for a new bank and Nantahala Bank & Trust has met and exceeded all of my expectations. Everyone I have worked with is knowledgeable, helpful, and authentic in their desire to assist you. I love that when I call Nantahala, I speak to an actual representative at the branch. No long holding or getting transferred multiple times to get an answer, just someone at the end of the line who is ready and willing to help you. This is how all banking should be!

-Gina, Franklin Branch Customer